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F.A.Q.
Processes
25
How do I add a process to a token ?
What is Process?
Why do we need a process?
What is a process set?
How do I delete a process from the process screen?
View all 25
Demographic Page
8
How do I enter new area in patients?
How do I enter new reference?
How do I define relation between the referring person and the patient?
How do I remove a referral from a patient?
Can I have define more that one reference for a patient?
View all 8
Appointment App
29
Can I add consultants on my own?
Can I define my own time-slots? Also Can I book more than 1 patient per time-slot on my own?
Can I have slot timings per 10 mins?
Can I reschedule appointments easily?
Are the appointment confirmation SMS and rescheduled SMS are automated or manual?
View all 29
Tokens
12
What are Tokens? Why they are required?
How do I Create a blank token and assign patient to a blank token?
How do I assign an attendant or a Service to a already created Token?
What is check in and check out?
What are the numbers seen on a token ? for e.g. : 3:154?
View all 12
Login Page
3
I am unable to see a my branch name during login but other users are given the option.
I am unable to login to Crystal EMR App.
Get rid of Google autosaving the password
SMS
3
How to send Bulk SMS through CrystalEMR?
What different types of SMS can be send from CrystalEMR?
As a Clinic manager, can I be able to send SMS to visiting Consultants to inform about patient count and timings?
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