Tokens

What are Tokens? Why they are required?
Tokens are basically arrival time stamps and patients are arrived into the OPD by creating a token each time they come for OPD.    They are required to ke...
Wed, 31 Mar, 2021 at 9:34 PM
How do I Create a blank token and assign patient to a blank token?
Creating a Blank Token :  On home-screen of Crystal App, press on NEW TOKEN button. A pop-up window will appear, press on YES to create new token. Blank...
Tue, 22 Dec, 2020 at 3:26 PM
How do I assign an attendant or a Service to a already created Token?
Although we prompt you to enter the token level information when the token is generated.  You can still enter this info by selecting the assigned Token and...
Tue, 22 Dec, 2020 at 3:36 PM
What is check in and check out?
Check-in Time   = Time of token generated Check-out Time= Time of patient leaving the clinic
Tue, 22 Dec, 2020 at 3:40 PM
What are the numbers seen on a token ? for e.g. : 3:154?
In above Example, 3 represents Token Number and 154 represents time in minutes since token generation: More Details : For more details, cl...
Tue, 22 Dec, 2020 at 3:49 PM
Once Token is made, can we cancel it? and how to hide it from the home screen? will it be counted towards total token count?
Once is token made, we cannot delete it. Tokens cannot be Cancelled.  In case of assigned tokens, just Checkout the token.  In case of blank token, n...
Tue, 8 Nov, 2022 at 12:46 PM
Can the patient assigned to the token be changed?
No.  If it is an mistake, the check-out the token with the remarks in it.
Tue, 22 Dec, 2020 at 3:57 PM
How do I search for existing patients while assigning for a token?
Type the patient name or code or mobile number or AADHAR number and click on search, in the "Search Contact" screen. Try to enter minimum 5 chara...
Tue, 22 Dec, 2020 at 4:07 PM
How do I add a new patient?
Type the name or code or mobile number or AADHAR card number and click on search. In the resultant screen, if you do not find the patient you are l...
Tue, 22 Dec, 2020 at 4:19 PM
Do I need to create a TOKEN even if I just want to view a patient’s record just for reference?
No. You can go thru the Quick Review option in Home screen.
Tue, 22 Dec, 2020 at 4:30 PM