Appointment App

Frequently Asked Questions on Appointment App.

Can I add consultants on my own?
Yes, you can add consultant using "Crystal-Settings" Application. "Crystal-Settings" is a Windows based desktop Software. Separate trai...
Tue, 22 Dec, 2020 at 8:02 PM
Can I define my own time-slots? Also Can I book more than 1 patient per time-slot on my own?
 Yes, you can define your own time-slots and also you can book more then one patient per time-slot.  Also please note, this is not possibl...
Fri, 3 Sep, 2021 at 5:56 PM
Can I have slot timings per 10 mins?
In CrystalEMR, the standard time-slot is of 15 minutes.  It will be practical to give appointments in interval of 15 minutes (i.e. 12:00 PM, 12:15 PM, 12:3...
Sat, 12 Dec, 2020 at 5:08 PM
Can I reschedule appointments easily?
Rescheduling appointment is a easy process  You have two options: Option -1: (Recommended) Cancel first appointment.  Create new appointment. Optio...
Tue, 22 Dec, 2020 at 8:05 PM
Are the appointment confirmation SMS and rescheduled SMS are automated or manual?
No as per user discretion
Tue, 22 Dec, 2020 at 6:51 PM
Can I cancel appointments? Will the patient receives SMS?
Sat, 12 Dec, 2020 at 5:33 PM
Can I have different time slots for same consultant? Suppose 9-11AM and 4-6PM.
Yes, you can set two or more time-frames per day, as per consultants availability. in "Crystal-settings" App, make separate entries for each t...
Sat, 12 Dec, 2020 at 5:43 PM
Number of patients per slot is variable per consultant in my clinic. Is that possible?
Yes.  Each consultants can have variable timing and each such timing can have variable patients per slot.  Refer following article to create time-slot ...
Sat, 12 Dec, 2020 at 5:48 PM
In our clinic, Various Consultants sit on fixed days a week. How do I take care of that?
You can define weekdays in the "Crystal-Settings" app for particular consultant. Separate training for one authorized person will be provided ...
Sat, 12 Dec, 2020 at 5:58 PM
Although I have defined the consultant in settings, Still the slots are not available in the Appointments module. Why?
In "Crystal-Settings" app, you need to define the weekdays for particular consultant. Please Check.
Sat, 12 Dec, 2020 at 6:03 PM