Appointment App

Frequently Asked Questions on Appointment App.

Why do I see some booked slots colored and other booked slots normal?
Colors are for the service which patient requested at the time of appointment booking. This can be parameterized and are customizable as per your requireme...
Sat, 12 Dec, 2020 at 6:07 PM
When I book a patient it appears crossed out immediately on booking?
If you are booking an appointment on past date, then it will be crossed-out immediately. 
Tue, 22 Dec, 2020 at 8:08 PM
Though I have defined the consultant and can see the slots on screen, I am unable to see the time stamps on slots. Why?
You have not assigned color to the slots while defining at settings time.
Sat, 12 Dec, 2020 at 6:11 PM
Can I add appointment outside the defined time-slot of consultants.
Yes you can. You will be prompted about it being out of range but the appointment will be booked
Tue, 22 Dec, 2020 at 7:22 PM
Are Birthday SMS automated?
No you have to login to our Crystal-Analyze module and send birthday SMS for the selected day.
Tue, 22 Dec, 2020 at 6:54 PM
Are Bulk SMS reminders for the following day automated?
No, you have to login to our Analyze module and send reminder appointment sms for the selected day
Tue, 22 Dec, 2020 at 6:55 PM
Can I cancel appointments in a bulk if the consultant is not coming due to some reason? Also can I send these SMS at a shot?
No you cannot as each appointment is precious and the cancellation and rescheduling needs to be done depending on the consultant availability and the severi...
Tue, 22 Dec, 2020 at 7:21 PM
Can I search for a patient in the appointment module?
Yes you can.
Tue, 22 Dec, 2020 at 7:28 PM
If I have access to multiple branches, then sitting in one branch, can I give appointment for other branch?
Yes you can principally. But such a practice is not at all advisable, since such appointments may clash with the appointments being given in the actual bran...
Tue, 22 Dec, 2020 at 7:39 PM
Must I open the main appointment app every time to create an appointment, then choose the consultant etc., that will be a cumbersome process for each call?
No, that's the reason we have advised working through widgets which will be consultant wise.  It also will at a glance without opening the widget show ...
Tue, 22 Dec, 2020 at 7:48 PM