FAQ

How Crystal manages to highlight operated eye at token level.
Following are pre-requisites to automatically mark surgery details at event and token levels. While saving Operation Notes (SOAP Template), entered data...
Thu, 13 Apr, 2017 at 11:00 PM
How to create print templates? What are the merge fields available?
[Process Name] Use any top-level [Process Name] from [Processes Master] here. i.e. Optometry Contact_Lenses Billing_For_Surgery These are just example...
Mon, 27 Aug, 2018 at 9:42 AM
How to deactivate/reactivate a process
A normal process looks as in Fig 1. In case we want  to forego this process altogether or to avoid that process data appearing on reports, we need to deacti...
Sat, 15 Apr, 2017 at 12:56 PM
How to assign users access rights
Below is table describing access rights allocation: Setting Level 1 Level 2 Level 3 Level 4 Level 5 OPD_Queue Create New Token E...
Tue, 18 Jul, 2017 at 8:01 AM
How to enable regional languages in print templates.
Steps are as following: Install Dynamic PDF Build 30555 x64 on server. (Download from http://www.crystalemr.com/downloads/wcf/dynamicpdf.zip) Durin...
Tue, 19 Sep, 2017 at 12:31 AM
How to customize Patient Coding and other master settings
Following settings in [CrystalDB.New].[dbo].[Crystal_Settings] are used to customize patient coding. Setting_Name Setting_Value PatientCodeReset 2 - ...
Mon, 13 Nov, 2017 at 2:12 PM
How to cancel a bill?
To cancel a bill follow the following steps 1. Recall the bill 2. Put the reason for cancellation in the remarks fields 3. Click on the top rightmost cor...
Thu, 30 Nov, 2017 at 2:15 PM
How does "Patient Search" work in Crystal?
Patient's records in Crystal are indexed by "Full-Text Index" method in SQL Server. Following fields are included in building index for patie...
Tue, 3 Jul, 2018 at 7:08 AM
TrueDocs: Reference Fields for Merging/Pulling of Data
Following is the list of fields available for putting in "Default Value" column of TrueDocs Fields.  Please note that fields name to be enclosed ...
Mon, 10 Oct, 2022 at 8:43 AM